Design . Develop . Deliver

At Digital Services, our task is to make all our online services easy for customers to use. Find out how we do this by meeting a range of guidelines, standards and checkpoints...

Development guidelines

Our development team works to create the ideal solution, whatever your requirements are.

Content guidelines

Find out why our goal is to always write concise, jargon-free content with our users' needs in mind.

Design standards

Our design styles ensure a consistent experience for the end user so they feel at home wherever they land.

Online forms

Our form standards and tools help to create simple online forms with smooth customer journeys.

Accessibility

We follow best-practice guidelines to maintain an accessible digital presence that benefits all of our online visitors.

Search Engine Optimisation

We make SEO our priority so that all our online services rate highly in searches made from any digital device.

Browser compatibility

All our online services are fully functional on all the different browsers available on the market.

Developer tools

Our third party developer tools offer everything from design resources to form templates and controls.

Digital Strategy

Sets out our ambitions and digital-first approach to meet the demands of our citizens in a digital world.